Privacy Policy for Chilaka Chocolates LLC
Effective Date: February 26, 2026
Chilaka Chocolates LLC (“we,” “us,” or “our”) operates https://chilakachocolates.com/ (the “Site”), an e-commerce platform selling chocolate products exclusively to customers in the United States of America. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or make a purchase.
Information We Collect
We collect personal information you provide directly, such as name, billing/shipping address, email address, phone number, and payment details (processed securely via Stripe without us storing full card info). Automatically collected data includes IP address, browser type, device info, pages visited, and usage patterns via Google Analytics and Meta Pixel. For shipping (flat fee of $5.99 USD), we share minimal address details with carriers like USPS or UPS.
How We Use Your Information
Your data helps process orders, fulfill shipments, send order confirmations, and provide customer support. We use it for marketing emails via Brevo (formerly Sendinblue), but only with consent—you can unsubscribe anytime. Analytics tools like Google Analytics and Meta help improve Site performance and targeted ads. We do not sell your personal data.
Sharing Your Information
We share data only as needed: with Stripe for payments, Brevo for emails, shipping providers for delivery, and service providers like Google/Meta for analytics (bound by their privacy terms). In legal cases (e.g., subpoenas) or business transfers, disclosure may occur. No sharing outside the US except as required for services.
Cookies and Tracking
The Site uses cookies for functionality, analytics (Google Analytics), and advertising (Meta Pixel). You can manage preferences via browser settings or opt-out links. Essential cookies cannot be disabled.
Your Rights and Choices
Update your info anytime via your account. Opt-out of marketing emails via Brevo unsubscribe. For US residents, especially California (CCPA/CPRA): Request access, deletion, or opt-out of “sale” (we don’t sell data, but analytics sharing may qualify). Email info@chilakachocolates.com to exercise rights. We respond within 45 days.
Children’s Privacy
Our Site is not for children under 13. We do not knowingly collect data from minors.
Data Security and Retention
We use industry-standard security (e.g., SSL encryption) but cannot guarantee absolute security. Data is retained as needed for orders (typically 7 years for tax purposes) and deleted when no longer required.
Changes to This Policy
We may update this policy; changes post on the Site with new effective date. Continued use constitutes acceptance.
Contact Us
Chilaka Chocolates LLC
[Address Placeholder: e.g., 123 Example St, Alpharetta, GA 30004, USA]
Email: info@chilakachocolates.com